About Us
Who We Are
Access Solutions Disability Care
We are a registered NDIS provider based in Hillside, VIC, serving participants across Melbourne’s western suburbs, including Caroline Springs, Taylors Lakes, Melton, Werribee, and Point Cook.
We started because too many participants were getting generic support plans from providers who had never visited their suburb. We believe you should not have to explain your local bus route to the person helping you navigate it.
Every support worker on our team holds a current NDIS Worker Screening Check and First Aid certification. We are fully registered with the NDIS Quality and Safeguards Commission.
First Nations Respect
Culturally safe support is part of the standard.
Access Solutions Care holds a genuine connection to and deep respect for Aboriginal and Torres Strait Islander communities. We provide culturally safe, responsive support that honours First Nations traditions, values, and ways of being - not as a statement of intent, but as a standard of practice.
Our Approach
How we support your NDIS goals
Plan together
We sit down with you, your family, or your support coordinator to understand your goals and build a plan that fits your life, not a template.
Deliver consistently
You get a consistent team, not a rotating roster. The same faces who know your preferences, your routines, and what works for you.
Build independence
We focus on real skills: cooking, public transport, budgeting, job readiness. Whatever independence looks like to you, that is the goal.
Why Choose Us
What sets us apart
Four reasons participants in Melbourne’s west trust us with their support.
Consistent team
No call centres or rotating strangers. You get the same support workers who know your name and your goals.
Local to the west
Based in Hillside. We know the accessible cafes, parks, and services in your area because we live here too.
Fully registered
NDIS registered with all workers screened and certified. Transparent pricing, no hidden fees, no surprises.
Skill-focused support
Every plan is built around what you want to achieve, not what the funding categories allow. Real skills, real progress.
Start the conversation
Ready to work with a local team?
We serve Hillside, Caroline Springs, Taylors Lakes, Melton, Werribee, Point Cook, and all of Victoria. No obligation, just a conversation.