Household Tasks
Overview
Taking care of your home, so you can take care of you.
Keeping a home clean, organised, and well-stocked takes energy and time -- two things that can be in short supply when you are managing a disability or health condition. Our Household Tasks service provides practical, dependable support to help you maintain a comfortable living environment without the stress.
From weekly cleaning and laundry to meal preparation and grocery shopping, our support workers handle the chores that weigh you down. We work the way you want -- using your preferred products, following your routines, and always respecting your home and privacy.
Our team undergoes comprehensive NDIS training, manual handling certification, food safety training, and police checks before entering any home. We are fully insured and committed to maintaining the highest standards of professionalism, discretion, and reliability in every household we support.
Tasks We Handle
Everything your home needs.
From daily tidying to weekly deep cleans, we cover the full spectrum of household tasks so your home always feels like a sanctuary.
Get in touchHome cleaning
Regular cleaning of living areas, kitchens, bathrooms, and bedrooms tailored to your standards. We use safe, non-toxic products and respect your belongings at all times.
Laundry & linen
Washing, drying, ironing, and folding clothes plus changing and laundering bed linens and towels. We handle delicates and special-care items with extra attention.
Meal preparation
Nutritious meal planning, grocery shopping, and cooking that accommodates dietary requirements, allergies, texture modifications, and personal preferences. We can prep meals for the week ahead.
Groceries & supplies
Assistance with supermarket shopping, farmer's market visits, and ordering household essentials online. We help with budgeting, list-making, and price comparisons.
Home organisation
Decluttering, reorganising cupboards, sorting wardrobes, setting up filing systems, and creating orderly spaces that make daily life easier and less overwhelming.
Deep cleaning
Periodic intensive cleaning of high-traffic areas, window cleaning, carpet steaming, refrigerator defrosting, and spring-cleaning services for a fresh start.
Pantry & fridge management
We help organise your pantry and fridge, check expiration dates, create shopping lists from what you already have, and set up systems that reduce food waste and save you money.
Waste & recycling
Assistance with sorting waste, managing recycling, setting up compost systems, and ensuring your household runs an environmentally responsible waste management routine.
Pet care areas
Cleaning and maintaining pet living spaces, litter boxes, bedding, food stations, and outdoor areas so your home stays fresh and your pets stay healthy and happy.
Seasonal tasks
Rotating seasonal chores like washing curtains, storing winter clothes, cleaning gutters, organising the garage, and preparing the home for seasonal changes throughout the year.
How It Works
Simple steps to a cleaner home.
Getting started is straightforward. We take the time to understand your home, your preferences, and your goals -- then we build a plan that fits your life.
Our process is designed to be collaborative and transparent. You will meet your support worker before any work begins, and we encourage you to provide feedback after every session so we can continuously refine the service to match your evolving needs and preferences.
Home assessment
We visit your home to understand your needs, preferences, and the level of support required. We discuss your cleaning standards, meal preferences, and any specific routines you want to maintain.
Personalised plan
We create a weekly schedule that covers the tasks most important to you. You choose which days, times, and duties you want support with -- nothing happens without your approval.
Consistent support
The same trusted support worker visits each session, building familiarity and trust. We adjust the plan as your needs change, ensuring your home always feels safe, clean, and welcoming.
Ready for a cleaner home?
We will match you with a reliable, friendly support worker who will take care of the chores so you can focus on living your best life.
Schedule a visitWhy Choose Us
Household help you can trust.
We are not just another cleaning service. Our support workers are trained, insured, and genuinely committed to making your home a better place to be.
FAQ
Household questions answered.
Yes. We prioritise consistency and assign a regular support worker to your household. You will meet them before we begin, and if for any reason the match is not right, we will find someone better suited at no extra cost.
Absolutely. Whether you need gluten-free, dairy-free, texture-modified meals, low-sugar options, or culturally specific cooking, our team can prepare meals that meet your dietary needs and taste preferences.
If you are NDIA-managed, we claim directly through the NDIS portal. If you are plan-managed, we invoice your plan manager. Self-managed participants receive an itemised invoice with the correct support item number for reimbursement.
We understand plans change. You can cancel or reschedule with 24 hours notice at no charge. For last-minute cancellations, we waive fees in cases of illness or emergency.
Yes, our support workers bring all necessary cleaning products and equipment. We use eco-friendly, non-toxic cleaning solutions that are safe for you, your pets, and the environment. If you prefer specific products, we are happy to use those instead.
While our primary focus is practical household tasks, we can assist with organising paperwork, filing important documents, and setting up bill-paying routines. For full financial management, we recommend our Support Coordination service.
Your satisfaction is our priority. If something is not done to your standard, let us know within 24 hours and we will return to fix it at no extra charge. We also conduct regular check-ins to ensure our service continues to meet your expectations.
Yes. In addition to regular weekly or fortnightly visits, we offer one-off deep cleaning sessions for spring cleaning, end-of-lease cleaning, move-in cleans, and post-renovation tidying. These can be booked as a single session or added to your regular schedule.
Absolutely. Many participants prefer to be home during visits, and others choose to go about their day while we work. You set the boundaries that feel comfortable. Some participants use the time to run errands, attend appointments, or simply relax while we take care of the household tasks.
We take home security very seriously. Keys are stored securely and labelled without addresses. Support workers sign a key accountability agreement, and we offer key safe installation for contactless access. You choose the access arrangement that feels safest for you.
A cleaner, calmer home awaits
Ready to lighten the load?
Let us take care of the housework so you can focus on living well. Reach out today and we will set up a free in-home consultation.